Adrian helped set up a Marketing Cloud chat room, which is great, however I would like to invite users to join it. I thought I could do this by mentioning others. I've tried following instructions on this faq page which states:
You can only mention @someone who has been in the room at some point. If you need to invite someone to your room, do it from the user's chat profile page or from the user card that pops up when you click on their avatar in a chat room.
I can't locate either of these (the user's chat profile page or the user card). Please can someone point me in the right direction to invite people to a chat room?
Oh, and I've also tried assigning 'Explicit write access', but this does not appear to do anything; probably due to the fact that users already have a high reputation.