I recently asked if an automation can be implemented which would add certain tags if other specific tags have been set. Since it is not possible to implement I have a different approach i would like to ask. With the implementation it should be always clear which salesforce product the person is mainly talking/questioning about.
Since recently has been talked about "badge-hammers" this might even be a sideproduct that should be implemented to correctly track a persons contribution to a salesforce product.
- Is it possible to declare a new tag like "Salesforce Product Tag" which is mandatory and only allows one tag attribute?
- Just like a dropdown where you can only select "marketing-cloud", "salescloud", "service-cloud", "pardot", "datorama", "...", but only those. Moderators configure these tags.
Remember: There needs to be a solution for all the questions that already have existed before the change.