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The past couple of days we've been getting lots of spam questions from one particular user. I've been flagging them as spam, but are there any other tools at our disposal for dealing with this?

Example question: https://salesforce.stackexchange.com/questions/15812/watch-golf-the-barclays-championship-live-streaming

2 Answers 2

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We do keep an eye out for large amounts of spam network-wide, and can take certain actions to block it when necessary (IP bans, keyword bans, etc.)

That said, this particular form of spam is pretty difficult to block preemptively - it appears to be posted by actual humans, who can and do work around most of the checks implemented to stop spam bots. We're hard at work on better tooling, but for now the most effective option is to just flag it:

flag as spam

Enough of these flags, and the post will be removed automatically. If a moderator is around, they'll be notified and can destroy the user who posts the spam fairly easily. Finally, this feeds into some of our monitoring (and soon, blocking) tools, so it'll help us get better at stopping such nonsense network-wide.

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  • Sorry, too many things going on at once here - site should be clean at the moment.
    – Shog9
    Aug 22, 2013 at 21:43
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    Looks clean now, thanks!
    – Mat
    Aug 22, 2013 at 22:02
  • Thanks, @Shog9!
    – metadaddy
    Aug 22, 2013 at 23:57
  • Glad to hear you're working on better tools. Thank you.
    – Mike Chale
    Aug 23, 2013 at 11:23
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I just sent that user a warning. Any more spam, then suspension, then deletion. Seems like an account purely set up to spam the site, but there is a procedure for escalation.

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  • Considering that I've seen probably 5 of those type of posts in the past 24 hours, I'd agree.
    – Mike Chale
    Aug 22, 2013 at 19:51
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    FYI: meta.stackexchange.com/questions/193646/…, meta.stackexchange.com/questions/192820/… - this is not isolated to SF, and I'm pretty sure you can nuke these on sight
    – Mat
    Aug 22, 2013 at 20:10
  • +1 for nuke on sight. Aug 22, 2013 at 20:22
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    Yeah, go ahead and just destroy these when you find them - there's a predefined reason listed under "destroy" in the user mod-menu for this sort of "user".
    – Shog9
    Aug 22, 2013 at 21:21
  • Cool - will nuke 'em on sight from low orbit...
    – metadaddy
    Aug 22, 2013 at 23:58
  • I've just rejected an edit of anonymous user. Was spam too. And i still don't undertand why to allow anonymous edits at this site... Aug 23, 2013 at 8:53

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