StackExchange, 3Sixty and BackOffice

Question

Please could someone clarify what is the plan for the 3Sixty site? Should we be posting questions to 3Sixty or to StackExchange? I'm unsure where the best place is to be asking questions and what the future roadmap is for 3Sixty?

On the topic of 3Sixty, while I find this a useful resource, I find case management in BackOffice quite frustrating and primitive. The three main issues are:

1. You cannot add a subject line
2. You cannot apply formatting to your case (for example markdown format for code, etc)
3. You can only upload one file and it can't be an XML file(?!) or zip file

I do hope there are plans to address these core problems, or even better, migrate BackOffice to a more suitable case management system.

Answer 1

I would suggest definitely posting any and all AMPscripting and API questions here. It's best suited for it, and the community will benefit directly from the Q/A. In regards to a direct plan of 3Sixty - I am completely unaware, however I share your opinions.

As always, if you need support, you should be able to email [email protected] and create a support case.