Questions tagged [support]

You need help with the use of one or more of the site's features.

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2
votes
1answer
39 views

Is there any way to flag a User?

Just a few minutes ago, I observed a new user account post an answer to a question. This answer was essentially unhelpful because it didn't really work. At the end of the short answer was a link to ...
4
votes
1answer
55 views

Is there a way to highlight the text in code block with bold/italic?

Often, there are scenarios to highlight the changes made to the user's code when answering. But using Bold Italic in code block makes it appear like below ***Codeblock*** Is there a different way I ...
2
votes
1answer
22 views

Discrepancy between tag stats - mobile app vs. web

I was happily surprised, seeing that I was only 10 points from hitting 1k on Marketing Cloud tag, when looking at the SE mobile app: However, the numbers on the web, are slightly lower: I would ...
0
votes
0answers
53 views

Webassessor account has been deleted from Salesforce side. How to escalate to higher level?

I wanted to register for new certification exam in webassessor but when I tried to login, it threw incorrect username and password error. I tried to reset password multiple times but I haven't ...
3
votes
1answer
31 views

Assistance with misspelled tag

The deliverability tag (misspelled: deliverabiilty): https://salesforce.stackexchange.com/questions/tagged/deliverabiilty - could use some TLC, or at least some spell checking. As I don't yet have ...
3
votes
1answer
33 views

Why can't I flag a post as duplicate of the question with upvoted and accepted answer?

I wanted to mark this question as a duplicate of this one, which has upvoted and accepted answer. However, it's not possible - I cannot find this question, picrel below: Can someone please explain me ...
5
votes
1answer
34 views

Edit and How to Ask shortcuts?

I remember reading about shortcuts for Edit (the original post) and for How To Ask. How do include those in my comments?
0
votes
1answer
37 views

Edited answer when I was not logged

I edited a answer when i was not logged with my credetials. There's any way to get credit for it? Thanks in advance.
2
votes
1answer
52 views

What is meant by question highlighted yellow?

Today, I am suddenly seeing shaded questions as below: What does that mean? Its not voted question/answered question/etc ? (not able to understand - its just random)
1
vote
1answer
47 views

Tumbleweed badge received after two months. Shouldn't it be after one week?

I just received the Tumbleweed after two months while its description says: Asked a question with zero score, no answers, no comments, and low views for a week. I suppose that is probably is due ...
-1
votes
1answer
46 views

Line numbers and Color highlight is not visible in Code Block

Why I can not see line numbers? Why I can see color highlighting on some posts but not all?
1
vote
0answers
58 views

Error navigating back to questions list

I get a window alert whenever i visit a question and click a back arrow to go back to the questions list. Is this expected behavior or is something broken? Error: For security reasons, framing is ...
5
votes
1answer
52 views

Is css broken for SFSE?

I opened SFSE, and to my surprise, the look and feel seems a bit odd, is CSS broken after recent update? To whom should I report this?
12
votes
1answer
209 views

Ohana Support for sfdcfox

sfdcfox does a great deal for our community and is currently in need of some support. Please offer whatever help you can in helping him overcome the heat Note: I did reach out to Brian to confirm ...
3
votes
1answer
21 views

My Salesforce stackexchange profile seems reset?

My Salesforce stackexchange profile seems being reset after I added my peronal email address as a new login. My personal email had a profile before, but I had deleted it, and added the email to new ...
5
votes
1answer
59 views

There is no Einstein in Einstein Analytics

I saw that "Einstein-analytics" is a tag synonym for "einstein," which is not true. "Einstein-analytics" is the new name for Wave. E-A is a way to visualize Einstein output, if desired, but it has no ...
0
votes
1answer
52 views

I need to know most cost effective way to allow users to update their info in Salesforce

I'm not sure if this question is appropriate for Sales Stack Exchange, so here's a preview before I attempt to post it. My client doesn't have the budget for Salesforce Communities. They need to ...
0
votes
1answer
50 views

How to increase reputation when unable to answer or comment

I answered a bunch of questions that were all related to Uploaded Content in production isn't visible in Communities. Apparently I triggered the ban hammer for posting the same snippet of code as an ...
4
votes
1answer
31 views

Salesforce Meta quick link missing

Before the new hotness top bar I used to be able to click the StackExchange button which had a dropdown arrow to allow navigating to other communities or the Salesforce meta page. Now I click it, it ...
1
vote
0answers
24 views

Site Runtime Error

Has anyone else also face the SFSE Run time error.
8
votes
1answer
83 views

Where is Salesforce Stackexchange cloud image?

I can't see the Salesforce Stackexchange cloud image. Is it a design change or it is a bug?
6
votes
1answer
39 views

How can I invite users to a chat room?

Adrian helped set up a Marketing Cloud chat room, which is great, however I would like to invite users to join it. I thought I could do this by mentioning others. I've tried following instructions on ...
1
vote
1answer
22 views

Is there a way to search comments/answers by user related to another user?

I remember Adrian had a useful comment on one of my posts a few weeks back. The problem is we've both made comments and answers since then that it's pushed down somewhere in a sea of posts. Is there ...
3
votes
1answer
27 views

Is it ok to ask “Beginner” / “How to” questions?

In my opinion, the official Salesforce developer forum and tutorials pages for topics like the mobile sdk seems to be a very frustrating experience for advanced developers that are new to the ...
0
votes
0answers
13 views

New Tag Suggestion/ Modification- REST API

The current tag refers to Salesforce core (Force.com). It might be of value to either modify this, or create a new one for Marketing Cloud.
2
votes
1answer
48 views

Is it OK to ask a question about what approach to take to show external data in Salesforce?

We need to show a lot of data related to accounts in Salesforce. Currently, the data is being presented in an external reporting system. However, users want to be to pull-up this data in Salesforce ...
4
votes
1answer
68 views

Question closed due to being marked as duplicate, but I attest it is not

I asked this question: Salesforce email says I'm connecting via TLS 1.0 but that protocol does not appear in login history This question is unique as it asks specifically about the contradictory ...
4
votes
1answer
42 views

What we should do when we have a guess but cannot comment a question?

What I should do when I have a good guess, but I am not sure if I am right. So, I would like only to comment, but I do not have reputation for that. What is the approach in these cases?
2
votes
2answers
47 views

Low quality/flagged questions - what to do?

What to do when you find a question that should not be on SFSE but you do know the answer? Flag it - check Answer it - maybe? Downvote?
4
votes
1answer
31 views

What do the +x next to my question in notifications mean?

First of all, I absolutely love* that there is a meta SE. This is great. Anyway, I asked a question, and I got two notifications after an answer. One was just a green +10 next to my question, no ...
1
vote
2answers
35 views

Can Mods (or I) Undo A Flag?

I had a bit of a screen glitch this morning and accidentally flagged a post as Rude or Abusive when it clearly has nothing wrong with it, and I actually wanted to up-vote it. Is it possible for the ...
10
votes
3answers
179 views

Can we please stop marking SFMC MobilePush SDK questions as off-topic in Salesforce StackExchange?

Example: Android Studio Warnings with SDK 4.6.1 [on hold] This item is relevant and clear. In fact, I know the answer to the user's question and it required no additional data, but it has been put ...
12
votes
1answer
140 views

Answering a question that ended up being a platform bug

I had a question from a few weeks ago, that I ended up opening a case about. I answered it quite simply and provided a link to the known issues page. I'm curious if this is the proper way to do this ...
2
votes
1answer
53 views

Losing Reputation For What Seems Like No Reason

Recently I have noticed that my account will just lose like 2 reputation at a time. I will go into my Profile Overview and click on Reputation and look at the recent days and I can't find anything ...
4
votes
1answer
43 views

What do red colored tags indicate

I'm curious to find learn what red colored tags indicate, for example, status-completed. Does this mean the tag is marked for deletion? How does a tag become red in the first place?
8
votes
2answers
65 views

Old questions not showing in the questions list?

Whenever I ask a question, if there is no activity on the question on first day, it is hard to find it in the Questions list. So if the question is lucky enough to be spotted by someone who can answer ...
3
votes
1answer
26 views

Unable to flag as duplicate

Help updating my Test Class for a trigger I created just showed up in the new users reveiw quene, and looks to be a near exact dupliate of Test class not covering line in trigger?, asked earlier today,...
1
vote
1answer
27 views

“Too many of your edits were rejected” While Accessing the Review Queue

I got 500 Reputations today and can see 'Review' in the Top. That means I got the Privilege "Access Review Queues". Privilege Type: Moderation Privilege Awarded At: 500 Reputation But in Review Queue ...
5
votes
1answer
44 views

Unable to format newline comments?

Enter/Newline is not working (two spaces at end) with comments? Because other formatting working. Do I miss something?
12
votes
1answer
370 views

I received -15 points on a response I gave to a question - why is this? It hasn't been downvoted.

I received -15 points on a response I gave to a question, but the response wasn't downvoted once. I am unsure as to why I have been downvoted. Can anyone assist? View object fields and data is the ...
7
votes
0answers
61 views

How to tell which comment was flagged?

I've been trying to learn how to utilize flags more effectively. In doing so, I've been going over my past flags, both on answers, and comments, to determine which flags were disputed or declined, and ...
6
votes
1answer
49 views

How does point cap affect tag badge progress?

If I get point capped and have four up-votes on [apex] posts that don't give me any reputation, do they still count towards my tag badge? Never thought I would wonder about something like that. :)
9
votes
2answers
167 views

Sudden change in points

Today I see sudden change in my points for various posts. can anybody explain this. are we clearing up bogus account and removing points voted by them?
4
votes
1answer
40 views

View Closed/Deleted Questions?

Is there a Question view for Closed or Deleted Questions? Do I just need more privilege to unlock this feature?
9
votes
1answer
149 views

Incorrect Answer accepted as Correct

Observe this question. I believe that the accepted answer leads people to the entirely wrong conclusion. Trigger flow can be controlled - it must be done manually. The answer accepted as correct ...
2
votes
0answers
25 views

Errors when edits are saved

The last few weeks I've regularly had an error when trying to save the edit on questions. This has always happened repeatedly for the same questions, even when refreshing the page or trying to do the ...
4
votes
1answer
50 views

Does down voting an answer lose you rep points

When reviewing the recent answer here, I down voted the answer and left a comment. After that I lost a reputation point. I'm still learning all the dos and don'ts of the stack exchange but the only ...
1
vote
1answer
43 views

Review Queue Notification Working?

Now that we're out of beta, I've not been seeing the review queue notifications appearing when there are items in need of review. Is this a matter of no longer having sufficient reputation for this ...
5
votes
1answer
45 views

Have Reputation Requirements for Privileges Changed?

Now that we're out of beta, it appears to me that the reputation required to reach various moderation and other milestone privileges has significantly increased. Am I missing something or am I on ...
1
vote
1answer
19 views

Where is the Preview link?

I can't see the Preview link, on the left of help link. Maybe he is displayed in another area ?