Working as a Sr Analyst Systems for Application Development and Support in Concentrix India Services Pvt Ltd, Hyderabad. Total IT experience is 17+ years which includes Development, Application Maintenance & Support and People Management. Worked on different technologies like VB, ASP, VB/Java Script, Oracle, SQL Server, MS Access, Crystal Reports, VB.Net, ASP.Net, Web/Application Server (IIS) and Salesforce.com. Good in Process Improvements, Automations and Hardening Applications for better deliverables, Application Stability, Eliminate Manual Monitoring, Self Service Functions by leveraging best practices, Coaching & Mentoring Team and People Management. ITIL v3 Foundation certified and certified Salesforce.com Force.com Developer (SP14).